Privacy Policy for PCS Navigator
Last Updated: January 5, 2026
Overview
PCS Navigator ("the App") helps military service members plan and manage their Permanent Change of Station (PCS) moves. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Information You Provide
- Profile Information: Military rank, duty stations (losing and gaining installations), move date, number of dependents, estimated household goods weight, and move method preference
- Chat Messages: Questions and messages you send to the AI assistant
- Documents: Photos or scans of documents you choose to upload for organization purposes
Information Collected Automatically
- Distance Calculations: We use Google Maps API to calculate driving distances between your duty stations
- Device Information: Basic device identifiers for app functionality
How We Use Your Information
- Entitlement Calculations: Your profile data is used locally on your device to calculate PCS entitlements (DLA, TLE, MALT, PPM incentives, BAH)
- AI Assistance: Chat messages are sent to OpenAI's API to provide helpful responses about your PCS move
- Distance Calculations: Installation locations are sent to Google Maps API to calculate accurate driving distances
Data Storage
- Local Storage: Your profile information and documents are stored locally on your device using secure storage
- No Account Required: We do not require you to create an account or provide personal contact information
- No Server Storage: Your profile data is not stored on our servers
Third-Party Services
We use the following third-party services:
OpenAI
- Purpose: Powers the AI chat assistant
- Data Shared: Chat messages you send
- Privacy Policy: openai.com/privacy
Google Maps Platform
- Purpose: Calculates driving distances between installations
- Data Shared: Installation names/locations
- Privacy Policy: policies.google.com/privacy
Data Security
- All API communications use HTTPS encryption
- Profile data is stored locally on your device
- We implement rate limiting and input validation to protect our services
Your Rights
You can:
- Delete Your Data: Clear your profile and all stored data at any time within the app
- Control Permissions: Manage camera and photo library access through your device settings
Children's Privacy
PCS Navigator is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@pcsnavigator.com
California Privacy Rights
If you are a California resident, you have the right to request information about our data practices. Contact us using the information above.
International Users
This app is intended for use by U.S. military service members. If you access the app from outside the United States, you consent to the transfer of your information to the United States.