Privacy Policy for PCS Navigator

Last Updated: January 5, 2026

Overview

PCS Navigator ("the App") helps military service members plan and manage their Permanent Change of Station (PCS) moves. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Information You Provide

  • Profile Information: Military rank, duty stations (losing and gaining installations), move date, number of dependents, estimated household goods weight, and move method preference
  • Chat Messages: Questions and messages you send to the AI assistant
  • Documents: Photos or scans of documents you choose to upload for organization purposes

Information Collected Automatically

  • Distance Calculations: We use Google Maps API to calculate driving distances between your duty stations
  • Device Information: Basic device identifiers for app functionality

How We Use Your Information

  • Entitlement Calculations: Your profile data is used locally on your device to calculate PCS entitlements (DLA, TLE, MALT, PPM incentives, BAH)
  • AI Assistance: Chat messages are sent to OpenAI's API to provide helpful responses about your PCS move
  • Distance Calculations: Installation locations are sent to Google Maps API to calculate accurate driving distances

Data Storage

  • Local Storage: Your profile information and documents are stored locally on your device using secure storage
  • No Account Required: We do not require you to create an account or provide personal contact information
  • No Server Storage: Your profile data is not stored on our servers

Third-Party Services

We use the following third-party services:

OpenAI

  • Purpose: Powers the AI chat assistant
  • Data Shared: Chat messages you send
  • Privacy Policy: openai.com/privacy

Google Maps Platform

  • Purpose: Calculates driving distances between installations
  • Data Shared: Installation names/locations
  • Privacy Policy: policies.google.com/privacy

Data Security

  • All API communications use HTTPS encryption
  • Profile data is stored locally on your device
  • We implement rate limiting and input validation to protect our services

Your Rights

You can:

  • Delete Your Data: Clear your profile and all stored data at any time within the app
  • Control Permissions: Manage camera and photo library access through your device settings

Children's Privacy

PCS Navigator is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@pcsnavigator.com

California Privacy Rights

If you are a California resident, you have the right to request information about our data practices. Contact us using the information above.

International Users

This app is intended for use by U.S. military service members. If you access the app from outside the United States, you consent to the transfer of your information to the United States.